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How To Take Advantage of the DHS’ TRIP Program

Posted on Monday, September 20, 2010

Getting pulled into secondary inspection every time you enter into the United States? If so, you may be able to seek redress for this time consuming and unpleasant experience through the so-called “TRIP” (Travel Redress Inquiry Program) program. TRIP was designed for foreign nationals who travel frequently and have been repeatedly identified for additional screening and who want to file an inquiry to have erroneous information corrected in DHS systems. Thus, the program is primarily meant for individuals who are victims of possible misidentification issues and not for individuals who may have other issues that could trigger secondary inspection (e.g. a criminal conviction). Nevertheless, by providing information to DHS up front, it might help to alleviate some of the difficulties experienced by individuals with issues other than misidentification issues.

To submit a TRIP inquiry, log on to www.dhs.gov/trip. Go to “File a Complaint / Apply for Redress” and follow the instructions for filing a complaint. The form and supporting documents can be submitted electronically or via mail. Please note that online submissions are preferable due to federal government mail screening requirements, which might delay a mail submission. After your TRIP submission has been received, it will be rerouted to an officer for review and adjudication. You will be assigned a “Redress Control Number,” which you can use to look up your complaint status or to book airline tickets after your complaint has been resolved.

If you would like assistance in filing a TRIP inquiry, please contact us. In addition, should you have any personal experience with TRIP, we would love to hear about it.

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